Corey: The AI Operations
Agent for
Small Business.

Corey writes clear, step-by-step Standard Operating Procedures for any business process, from client onboarding to refund handling, so your team always knows exactly what to do and how to do it.

Corey builds a structured team handbook covering how your business operates, your norms, escalation paths, and role-specific responsibilities, so new and existing team members always have a reference point.

Corey converts any multi-step process into a clear, actionable checklist with completion criteria for each step, reducing errors and ensuring consistency across your team.

Corey writes detailed runbooks for recurring operational tasks, covering the exact steps, decision points, and edge cases so any team member can execute them without supervision.

Corey documents the exact steps for handing a client from one team member or stage to another, ensuring nothing is lost in transition and the client experience stays consistent throughout.

Corey builds structured quality checklists for any deliverable or service, defining the specific criteria that must be met before work leaves your team so standards stay consistent regardless of who is doing the work.

Corey maps your current workflows and pinpoints exactly where delays, drop-offs, and repeated errors are happening, giving you a prioritised list of fixes ranked by impact on your business.

Corey takes a verbal description of any business process and structures it into a clear, end-to-end workflow with step ownership, decision points, and handoff criteria.

Corey designs clean handoff points between team members and departments, defining what gets passed, when, and in what format, eliminating the ambiguity that causes work to fall through the cracks.

Corey structures complex decision processes into clear decision trees, giving your team a logical framework for handling edge cases, escalations, and exceptions consistently.

Corey identifies your most repetitive manual tasks and maps out a practical automation plan, specifying which tools to use and what to configure so your team spends less time on work a system can handle.

Corey defines clear escalation paths for exceptions, complaints, and edge cases across your key processes so your team knows exactly when and how to escalate rather than improvising under pressure.

Corey reviews your tool stack and identifies duplication, gaps, and inefficiencies, recommending a leaner setup that reduces manual work, redundant costs, and human error.

Corey maps how information flows across your systems and identifies where gaps, manual workarounds, or disconnected processes are creating friction or risk for your business.

Corey reviews how your business data is stored, named, and organised across your tools, and recommends a cleaner structure that makes reporting, searching, and handoffs less painful.

Corey builds a structured evaluation framework for assessing new tools or vendors, covering criteria, scoring, and a comparison template so decisions are made on evidence rather than demos.

Corey builds a structured framework for managing your key vendors and suppliers, covering communication cadence, performance criteria, renewal triggers, and escalation procedures so vendor relationships run smoothly.

Corey reviews your existing process documentation for gaps, outdated steps, and missing ownership, then produces a prioritised list of the documents that need to be created or updated first.

Corey reviews how your team spends time across key activities and identifies the highest-value tasks being crowded out by low-value or repetitive work, with a clear prioritisation recommendation.

Corey evaluates your current meeting cadence and restructures it, defining clear agendas, attendance criteria, and decision frameworks so every meeting produces a clear outcome.

Corey identifies the key operational metrics your business should be tracking, defines how to measure them, and structures a simple reporting framework so you always know what is and is not working.

Corey defines clear ownership and responsibilities across your team, eliminating the duplication and ambiguity that causes tasks to be missed, doubled up, or stuck waiting for a decision.

Corey reviews your current team capacity against your workload and identifies where demand exceeds supply, where there is slack, and what to restructure before you hire or before a growth spike hits.

Corey reviews a chosen workflow end-to-end and identifies steps that can be removed, merged, or simplified without compromising quality, giving you a leaner process that takes less time and causes fewer errors.